Contact Centre Agent

Office Location: Adlington

The Business Support team are looking for a Contact Centre Agent to join their hardworking team in the Direct Sales division. The overall purpose of the role is to provide clients with appropriate solutions to their insurance requirements.

Core Activities

  • Provide exceptional service to clients over the telephone, focusing on resolving queries in an efficient, accurate and professional manner.
  • Providing administration support where possible in the support of team and department
  • Processing mid-term adjustments
  • Ensure all client documentation is issued correctly and internal records are kept up to date

Please enter your details for more information or to apply for this role.